Privacy and terms

Thank you for taking the time to learn about Sustrans' legal policies.

Here you will find information about how we protect your privacy, our cookie policy, our commitment to accessibility and the website terms and conditions of use.

If you have any questions about these policies please email



How you can customise your own computer with assistive technologies to suit your needs. Accessibility


How to let us know when you are dissatisfied with the service you have received from us and our process for dealing with complaints. Find out more about our complaints procedure


How we use cookies and similar technologies. Our cookies policy


What we do with the information you give us. Read our privacy notice


Our commitment to safeguarding children, young people and adults at risk, and how you can raise a concern. Safeguarding at Sustrans

Terms and conditions

What you need to know about using the Sustrans website. Terms and conditions