About the role
We have a new opportunity for a Senior Media and Communications Officer to join the Policy and Communications team. In this role, you will be responsible for establishing and maintaining strong media relations that drive positive media coverage, enhance brand awareness, attract new supporters, and uphold the charity’s reputation across all media platforms.
Working closely with colleagues across the charity, you will contribute to the development and delivery of impactful communications campaigns that effectively tell the story of our work, highlight our impact, and strengthen our brand.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearest office hub.
About you
You will bring experience in managing media and communications projects designed to generate positive coverage, applying creative PR techniques across trade, local, and national media outlets.
You will have experience in developing and implementing communications campaigns that leverage media, digital channels, and events to raise awareness and engage support for a charity.
Skilled at building relationships across a wide range of people including journalists, commentators and bloggers. You will effectively manage reputational crisis communications and confidently support spokespeople and senior leaders in responding to challenging or negative media coverage.
You will have proven experience in translating complex issues for diverse audiences using plain language and accessible formats.
You’ll be instrumental in providing communications support to teams across Sustrans including developing inspirational stories to showcase our work, creating content for publications and newsletters, preparing spokespeople with well-researched media briefings, pitching press releases and responding to media enquiries.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
Additional Information
· Closing date for the receipt of completed applications is 23:59, 28 September 2025
· Interviews will take place via MS Teams on the 9th or 10th October 2025
· We encourage early applications as the role may close ahead of schedule if we receive strong interest.
To apply, please complete our online application form.
Why work for us?
At Sustrans, you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things. You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better.
We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
What we offer
Wellbeing
- 28 days leave per annum plus bank holidays for full-time working.
- Ability to buy an extra week of annual leave (pro rata for part-time staff).
- Staff volunteer days.
- 24/7 free, impartial and confidential support service.
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans.
- Bike, computer and season ticket loans.
- Discount benefits.
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in service benefit – 3 times annual salary.
Family-friendly
- Enhanced maternity and paternity pay.
- Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).
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