Published: 30th MAY 2025

Individual Giving Officer

An exciting and varied role, as the Individual Giving Officer, you will focus on the development of fundraising copy and creative, to thank donors, and to ask donors. This role will develop and deliver fundraising appeals, factoring in historic performance, testing and working with external agencies.

  • Contract: Permanent
  • Location: Sustrans offices in Bristol with the flexibility to work from home
  • Full Time 37.5 hours per week – happy to talk flexible working
  • £28,831 per annum (pro rata for part time hours)
  • Closing date: 23:59 on 22 June 2024
  • Reference: 10REC

About the role

This is an exciting opportunity to join Sustrans as an Individual Giving Officer developing and delivering our individual giving programme for regular giver, and cash donors.

An exciting and varied role, as the Individual Giving Officer, you will focus on the development of fundraising copy and creative, to thank donors, and to ask donors to support Sustrans. 

This role will develop and deliver fundraising appeals, factoring in historic performance, testing and working with external agencies.  

Regular travel expected to our hub/office based in Bristol, normally once a week.

 

About you

You’ll be excited by developing fundraising design and copy to thank, steward and ask donors to support Sustrans.

You may have prior experience in a fundraising, marketing or general project management role, including working to collate, and/or produce content for multiple channels, and a proven ability to work collaboratively with others to reach successful outcomes.

You may have experience working with external agencies, as well as using direct mail and telephone outreach to engage supporters and drive fundraising efforts.

You will demonstrate attention to detail, with strong skills in record-keeping, data entry and analysis. You’ll have some understanding of fundraising principles, and approaches. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

 

Additional Information

•    Closing date for the receipt of completed applications is 23:59, 22 June 2025.  
•    Interviews will take place in via MS Teams on the week 2 or 3 of July 2025

Why work for us?

At Sustrans, you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things. You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better.

We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun. 

What we offer

Wellbeing
  • 28 days leave per annum plus bank holidays for full-time working.
  • Ability to buy an extra week of annual leave (pro rata for part-time staff).
  • Staff volunteer days.
  • 24/7 free, impartial and confidential support service.
  • We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.
Financial
  • Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans.
  • Bike, computer and season ticket loans.
  • Discount benefits.
  • London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London).
  • Death in service benefit – 3 times annual salary.
Family-friendly
  • Enhanced maternity and paternity pay.
  • Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).
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