The Sustrans recruitment process

Applying for a role

Once you have found a position that you feel suits your skills, knowledge and experience you can apply using the ‘Apply’ link at the bottom of the job advert.

To make an application you will need to register online and create an account, with a username and password.

Once you have done this you will be able to complete and submit an application. You can save as you go along, take a break from your application and then come back to it.

You will only have to create an account once, however each time you wish to edit your application or submit a new application you will need to log in using your unique access details to do so.

To view and download or save a copy of the job description for the vacancy or vacancies you are interested in, scroll down the bottom of the advert where you will find a link to the job description – and on the last page of this document is the person specification for the role.

In order to be considered for the post, we expect candidates to provide us with information about their skills, knowledge and experience relevant to the vacancy being applied for.

While the job advert will give you a brief outline of the vacancy, the job description will provide a more detailed picture.

In the ‘Supporting Information’ section of your application, following the ‘Employment History’ section, there is a chance to demonstrate how your skills, knowledge and experience meet the criteria for the role, using examples. These criteria are found in the ‘Person Specification’ of the job description.

You may draw on experience through both paid and unpaid work.

For some roles there will not be a 'Supporting Information' section; instead you will just be asked to upload a CV and covering letter or answer some additional questions.

You can apply for as many roles as you like using the online application form, but please make sure that you edit your 'Supporting Information' section to show how your skills and experience meet the specific criteria for each of the roles that you are applying for.


What happens to the information you provide in your application

Once you have completed the application form, equal opportunities monitoring form and submitted your application, your information will be processed and prepared for shortlisting.

The equality, diversity and monitoring information is not seen by the recruiting manager but held in strict confidence by HR. We do not contact references until a formal, written job offer has been made and accepted.

For further information regarding how we store and process your data, please see our Privacy Notice Human Resources.

The shortlisting process

Once a vacancy closing date has been reached all applications will be sent on to the shortlisting panel for review.

We will contact you with the outcome of your application after this stage has been completed.


Interviews are a two-way process for us to explore further your suitability for the role and offer you the opportunity to expand on the skills and experience outlined in your application.

We aim to give candidates at least one week's notice of interview.

However, please check the advert as we do our best to include the interview date here.

Your invite (sent via email) will contain details of when and where the interview will take place, the job titles of the interview panel members and if there is anything we would like you to bring or prepare prior to your interview.

After interview

All candidates will be informed of the outcome of their interview and we aim to do this as soon as possible.

Candidates who are not successful at interview can request feedback at this stage by emailing

Equality, Diversity & Inclusion

Sustrans will apply its Equality, Diversity & Inclusion Policy consistently and will not discriminate on grounds of age, disability, gender, gender assignment, marital or civil partnership status, pregnancy or maternity, race (including nationality, ethnic or national origin), religion or belief / lack of religion or belief, sexual orientation or contractual status (fixed term / full or part-time).

We aim to ensure that our staff are recruited, managed, trained and promoted on the basis of ability, the requirements of the job and the need to maintain an effective and efficient organisation.

Furthermore, we monitor the composition of our workforce and will introduce positive action if it appears that our Equality, Diversity & Inclusion Policy is not fully effective.

Criminal Record Disclosure Checks

Some of our roles and projects involve working with children, young people and vulnerable adults and it is therefore Sustrans' policy that any person offered employment who is likely to be in contact with children, young people or vulnerable adults in their day-to-day work, will be required to undertake an Enhanced Disclosure Check through either the Disclosure Barring Service (DBS), Disclosure Scotland (PVG Scheme) or AccessNI.

The offer of employment will be subject to a satisfactory return from the relevant disclosure body.

Pre-employment Health Questionnaire

Sustrans requires new members of staff to complete a health questionnaire.

This questionnaire will be provided through Everwell Occupational Health once an offer of employment has been made and the information provided will be held in the strictest of confidence.

The questionnaire is in place to assist Sustrans in taking positive action regarding how your health could be affected by your new role, to be informed if any reasonable adjustments may need to be put in place to ensure the risk of aggravating any pre-existing health conditions is minimal and to assess if your health could impact upon your ability to undertake your new role.


Applicants will be required to provide us with the details of two referees, preferably your two most recent employers. Employment will be subject to these references being satisfactory.

By giving the contact details and submitting your application, we will take this as your consent for us to contact them regarding your employment dates, reason for leaving, performance questions and the relationship of the referee to you.

Referees will only be contacted after formal acceptance of a job offer.


Sustrans will ensure that your application form will only be seen by those involved in the recruitment and selection process.

All personal information is hidden from your application during the selection for interview process and equality monitoring information is not seen by the recruiting managers.

Data Protection

All of the information provided during the recruitment process will only be used for the purpose of progressing your application, for statistical analysis, or to fulfil legal or regulatory requirements.

This information will not be shared with any third parties unless the disclosure is required by law or the position for which you have applied is funded by a partner who will be involved in the interviewing process.

The information provided will be held securely by Sustrans and/or our data process suppliers whether the information is in electronic or paper format.

If you have any questions about the recruitment process, please get in touch: