Published: 1st OCTOBER 2019

Volunteer Group Coordinator, South East London

Do you enjoy inspiring and motivating people to carry out a range of tasks? We're currently seeking a motivated, organised and positive person for the role of Volunteer Group Coordinator to coordinate the work of our fantastic volunteers in South East London.

  • National Cycle Network
  • London
  • approximately 1 day per month
  • volunteer role
  • Ongoing
  • Reference 183191

As a Group Coordinator you would be responsible for coordinating volunteer activities in South East London. This involves motivating a volunteer group to carry out a range of tasks aimed at maintaining and enhancing the National Cycle Network, supporting Sustrans’ projects in the area and/or promoting sustainable travel. 

Group Coordinators often carry out another volunteer role in addition, often that of route maintenance Volunteer Ranger.

Summary of tasks

As a Volunteer Group Coordinator you will:

  • create and review a group plan of prioritised and delegated tasks and activities in coordination with the local volunteer group and area staff
  • coordinate regular meetings and social gatherings with the group
  • manage the allocation of tasks within the group
  • understand the different maintenance responsibilities for the Network in their area 
  • identify gaps and opportunities for volunteers and support recruitment as needed in coordination with local staff
  • welcome and orientate new volunteers to the group and the specifics of their role locally 
  • provide a communication link to the Volunteer Coordinator and relevant local staff 
  • follow and demonstrate to the volunteer group  Sustrans’ Health and Safety and Safeguarding policies and procedures
  • encourage the group of volunteers to record their contributed hours and activities on VolunteerNet 
  • attend group/project meetings, relevant training and activities 
  • be able and willing to act in accordance with Sustrans’ policies and procedures
  • record own activities on our dedicated website for Sustrans volunteers

Skills required

We're looking for someone who is:

  • an excellent communicator 
  • a good motivator, acting as a source of support and
  • encouragement for others 
  • works well within a team 
  • well organised 
  • can facilitate and chair meetings 
  • able to communicate via email

Time commitment

  • One half day to attend induction and activity specific training
  • One half day per month (six days a year) - organise meeting or activity to bring group together and discuss action and plans
  • Three to six days a year supporting group activities such as workdays, rides and walks
  • Up to 12 evening meetings per year (can be less)
  • One day to meet with Volunteer Coordinator and area staff to discuss and review the group plan

Training and support offered

  • Signing training
  • Ride/Walk Leader training
  • First Aid
  • Organising and leading a volunteer task day training
  • Other training can be requested

Safeguarding children, young people and adults at risk

Our Safeguarding Statement sets out Sustrans’ organisational commitment to safeguarding best practice.

Equality, diversity and inclusion at Sustrans

Sustrans is committed to representing the diverse communities we work with, and we welcome applicants from all backgrounds. We value equality and inclusiveness and believe that a diverse organisation brings with it a diversity of ideas and ways of working which strengthens everything we do.


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