Published: 15th NOVEMBER 2019

Senior 3rd Line IT Support Engineer

Are you looking for a chance to join a values-driven charity full of passionate people and use your IT expertise? We have a fantastic opportunity for you!

  • Sector: IT
  • Location: Bristol
  • Working Hours: 37.5 hours a week
  • Salary: £31, 058 per annum
  • Closing date: 9am Monday 25 November 2019
  • Reference: SUS2800

The role

Join a small, friendly team in the heart of Bristol, offering great IT support to staff across the UK to manage specific IT projects derived from the organisation’s IT strategy, meet agreed KPIs and support the work of the IT team.

About you

You will need to have previous experience in a similar role with a broad knowledge of IT support services and have experience of maintaining complex IT infrastructure, of fault finding and repair, of installing IT hardware and of managing risks from cyber-threat and providing IT advice and guidance.

With excellent written and verbal communications and interpersonal skills, you will have excellent problem analysis and solving skills, good time management and prioritisation skills and knowledge of troubleshooting Windows 7, 10 and Server 2008, 2008R2, 2012, 2012R2.

A commitment to the promotion of sustainable transport would be an advantage. 


Interviews will take place in Bristol during the week commencing Monday 2 December 2019.

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Read our Equality, Diversity and Inclusion Policy.

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