1st Line IT Support Engineer

£17,792 - £18,116 pro rata per annum (dependent on relevant skills and experience)
22.5 hours per week (3 days – Monday, Friday and one other)
based in central Bristol
Closing date: 
12 February 2018

Do you want a chance to develop your skills and work your way up to 2nd line or beyond? We now have a fantastic opportunity to join a small, friendly team in the heart of Bristol, working for a values driven organisation of passionate people.  Whilst the focus is on offering great first line IT support to 550 staff across the UK over the phone and email, there are also opportunities to get exposure to Microsoft Exchange, Microsoft SQL Server, VMware and Veeam Backup & Recovery.


This role will play a key part in the continued support of our information systems, by providing high quality first-line support to our staff.  You will have previous experience in a similar role having worked with at least MS Windows 7 in domain networked environment and have used IT ticket based systems previously.  With good verbal and written communication skills and excellent problem analysis and problem solving skills, you will have good time management and prioritisation abilities and a knowledge of IT laptop and desktop hardware.  A commitment to the ideals of sustainable transport would be an advantage.





If you have any questions please email [email protected] or ring our recruitment line on 0117 915 0325 for more information. Please quote reference number. Closing date for the receipt of completed applications is 9am on Monday 12 February 2018. Interviews will take place in Bristol during week beginning Monday 19 February 2018.


Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community

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